Cookie & Privacy Policy

This website is operated by EV Charge & Go Ltd (company number 12839769), trading as Urban Evolution, The Generator Hub, Kings Wharf, The Quay, Exeter, Devon, EX2 4AN. We are the data controller for personal data collected through this site. If you have any questions about this policy, email energy@urbanevolution.io or call 0330 043 2911.

We only collect the information you choose to give us, plus limited technical data:

• Enquiries: your name, phone number, email address and message when you use our contact form, email or call us.
• Job applications: the details above, the role you’re interested in, and any CV or cover letter you upload.
• Analytics (only with your consent): anonymised information about how you use the site, such as pages visited and the type of device used.

• To respond to your enquiry and provide quotes or services you ask for (steps taken at your request before entering a contract, and performance of a contract).
• To assess job applications and contact applicants (legitimate interests in recruiting staff).
• To understand and improve how the website performs (your consent, which you can withdraw at any time).
• To meet our legal and regulatory obligations.

We never sell your data. We share it only with service providers who help us run this website and our business, such as our website host and email delivery provider, under contracts that require them to keep it secure and use it only on our instructions. We may also disclose information where the law requires us to.

We keep enquiry details for as long as needed to deal with your request and any resulting work, and then for as long as required for legal, accounting or warranty purposes. Unsuccessful job applications are deleted within 12 months unless you ask us to keep your details on file.

Under UK data protection law you have the right to access the personal data we hold about you, to have it corrected or erased, to restrict or object to its use, to data portability, and to withdraw consent at any time. To exercise any of these rights, contact us using the details above.

If you’re unhappy with how we’ve handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk.

Cookies are small files stored on your device. We use a small amount of local storage to remember your cookie choice. That is strictly necessary and doesn’t track you.

With your permission, we also use Google Analytics cookies (such as _ga and _ga_*) to measure how visitors use the site. These are not set unless you click “Accept” on our cookie notice. The map on our contact page is only loaded from Google if you choose to show it.

You can change your mind at any time by clearing this site’s data in your browser, which will show the cookie notice again. Most browsers also let you block or delete cookies in their settings.

We may update this policy from time to time. The latest version will always be published on this page.